Resume
Work
Experience
2023- Present
AV NOC & Helpdesk Analyst
Presentation Products Inc., West Hartford, CT
-Provide exceptional AV service and support to customers across a variety of industries, primarily corporate.
-Focused attention on Customer Monitoring Dashboard (AV NOC) to identify and respond to system alerts.
-End-to-end troubleshooting and resolution of technical issues related to a client’s integrated AV systems (diagnostics, DSPs, control processors, touch-displays, display & audio connectivity issues, meeting quality issues, networks, cabling, break/fix, AV rack, etc.)
-Perform remote room checks per predefined processes and checklists.
-Ensure Service Call status is kept current and customer-facing.
-Collaborate with other team member to ensure smooth hand-off between shifts.
2023
AV Service Technician
AVI-SPL, West Hartford, CT
-Read and interpret electronic schematics and architectural blueprints
-Maintain & install professional audio-visual installations
-Perform preventative maintenance visits
-Field installation of control programs (AMX / Crestron/Firmware)
-Perform service tasks including but not limited to pulling cable, installing connectors, mounting projectors, & hanging ceiling mounts
-Provide necessary training and support for service technicians
-Setup and troubleshoot video codecs/video teleconferencing systems
2021- 2023
A1/Lead Audio Visual Technician
AVMS, Boston, MA
-Work with audiovisual equipment in a hotel environment
-Provide leadership from an operational and technical standpoint to the onsite technician team.
-Operate AV equipment in a live show setting showcasing skills in the fields of audio, video, and lighting including but not limited to: mixing
equipment, lighting tools, cameras, microphones, projectors and video
recorders, amplifiers, and spotlights
-Work closely with clients to ensure audio visual needs are met
2018- 2021
Live Sound Engineer (A1 & A2) + Production Assistant
Grand Park & The Music Center, Los Angeles, CA
-Provide live amplifying, mixing, and recording for performances, events & concerts in Grand Park using a diverse set of audio equipment. Performers include: Aloe Blacc, Moodymann, Soulection DJs, and The Do Over crew.
-Ensure proper use and upkeep of all audio and production equipment.
-Unload, set up, and teardown equipment and build stages for shows with 5,000-50,000 attendees
-Collaborate with a wide variety of producers, community partners, and performers to determine the needs of the event and troubleshoot any issues that arise during the load in, load out, and run of show.
2019-2020
Production Assistant
Community Arts Resources, Los Angeles, CA
-Load, unload, and maintain all theatrical and event related equipment including audio and video equipment
-Organize and supervise the storage space for all production inventory
-Assist in the production of live arts & cultural events including operation of production equipment across Southern California
-Work with production department on a variety of job duties
2019-2020
Lead Audio Engineer
2TB Podcast, Los Angeles, CA
-Lead engineer on all set up and recording of each episode, released bi-weekly
-Lead engineer on content editing, mixing and mastering.
2018-2019
Assistant Engineer
Midnight Recording Studio, Los Angeles, CA
-Set up, tear down, and provide support during recording sessions
-Run recording sessions with artists, live bands, and voice over actors.
-Troubleshoot issues in studio using knowledge of signal flow, make sure patching is correct and session is running smoothly.
2016-2017
Audio Engineering Intern
Nightbird Recording Studios, Los Angeles, CA
-Set up and maintained studio equipment
-Manage various daily studio tasks, including organizing equipment and studio supplies.
- Manage studio administrative tasks.
- Scheduling sessions and coordinating engineers' schedules accordingly.
-Customer service, including answering phone calls and responding to client needs.
2006-2017
Audio Engineer & Music Producer
RETTO Studios, West Hartford, CT
-Set up, and ran recording sessions, mixed & mastered songs and albums for local Connecticut artists including Klokwize, Dani Arranka, Mickey Marrero and DJ Gameboy.
-Recorded VO sessions, soundtracks and managed audio post production for short films including Rain produced by Joule Theatre.
2010-2011
Production + Promotion Intern
iHeartMedia (Clear Channel), Hartford, CT
-Assisted in broadcasting production on radio stations such as ESPN Radio, Kiss 95.7, The River 105.9, KC 101 & Country 92.5.
-Helped with promotion for the radio stations at events such as movie premieres, concerts, benefits & many other community activities.
2009-2010
Video Editing Intern
West Hartford Community Television, West Hartford, CT
-Operated camera during the taping of shows
-Edited televised shows using Final Cut Pro
Education
2024
Berklee College of Music
Game Audio Design and Production Certification
2015 - 2017
SAE Institute, Los Angeles |
Audio Technology Diploma
Honor Roll
2017
AVID Pro Tools Certification
Skills
& Expertise
Software:
Pro Tools, Logic Pro X, Ableton Live, Reaper,
FL Studios, Native Instruments, Adobe Audition, FMOD Studio, Cool Edit Pro, Final Cut Pro, Unreal Engine, Unity, WWISE, OBS, Microsoft Office, Outlook, Asana, Jiro & FileMaker Pro.
Hardware:
SSL Duality, SSL AWS 900, Toft ATB 24 Digidesign ICON D-Control, Avid C24 & Avid S6
Fluent in Spanish & English